Business Development Lead
Paper Giant, Australia

Paper Giant is a strategic design consultancy made up of a creative and welcoming team who help organisations deliver better products, services and policy in order to create a more just, equal and sustainable society.

We’re most known for our experience in design research, visual design, co-design and product strategy. We strive to create positive impact through work that considers the perspectives and lived experience of the people our projects effect.

In the past year, we've worked on diverse projects including: co-designing better outcomes to support people leaving prison, facilitating conversations on a national strategy on energy performance, and delivering a design system for one of Australia's most progressive financial institutions.

We have offices in Naarm / Melbourne and on Ngunnawal country / Canberra and we strive to create flexibility to support you to do your best work wherever you are. We welcome people from diverse backgrounds and life experiences, and are an equal opportunity employer. If you're not sure you meet all the criteria, we absolutely encourage you to apply.

We’re looking for a Business Development Lead to join our team. Our ideal candidate is a clear, effective communicator who can craft proposals that respond to client needs. You care about delivering impact in the world and convincing clients that we’re the right team for the job.

You’ll work with the GM of Business Operations to contribute to achieving revenue targets and driving growth. You are skilled in implementing business development processes and are committed to enhancing our tools, systems, and processes. Knowledge of Human Centred Design and experience in agency or technology contexts is essential.

Deliver impact in the sectors we target

• Sell Paper Giant’s work and value to prospective clients in business development meetings and pitches;
• Inform marketing activities to target specific clients and sectors that Paper Giant wants to work with;
• Identify opportunities that match Paper Giants expertise and purpose; and
• Propose ideas and methods for generating new business.

Lead responses that win

• Show clients we’re the right choice through high-quality return briefs and correspondence;
• Respond to specific client needs (opportunities, proposals, RFQs) in a timely fashion;
• Design projects which align Paper Giant’s skills, expertise and team availability to client needs in collaboration with practice teams; and
• Coordinate multidisciplinary teams to respond to client needs (proposals, RFQs), bringing in expertise and resources from across the studio as required.

Improve business development processes and systems

• With the Resourcing and Operations Lead, find opportunities to make Paper Giant’s business development process more efficient, consistent, reliable and effective;
• Lead internal projects to make changes that improve our business development systems and processes;
• Upskill other team members on effective business development; and
• Help us to design and build a positive, collaborative, inclusive studio culture.

Requirements

Essential skills and experience

• 4+ years experience in business development, sales, or a similar role, with a focus on achieving revenue targets in an agency context;
• Excellent written and verbal communication and interpersonal skills including pitching and proposal writing;
• Demonstrated experience in obtaining repeat business, managing client relationships, and identifying new high-value opportunities in desired sectors;
• Experience working in an agency or consulting environment;
• Familiar with human-centred design methodologies and mindsets;
• Fluent in written and spoken English; and
• Full and current working rights for Australia.

Your application

Please supply a resume and answer the following questions:

• Why do you want to work at Paper Giant?
• What’s the business development achievement you’re most proud of in the past two years?
• What do you think makes an effective business development function in an agency?

Flexible, part-time and remote working arrangements will be considered.

Benefits

The salary range for this role is between $120,000 - $140,000, depending on your experience.

Working at Paper Giant means working as part of a passionate and supportive team of design and research practitioners.

We work together on projects and the company, and our culture is one of generosity, sharing, inventiveness and openness.

We offer flexible work hours, a generous professional

Job Rewards and Benefits