Student Services Advisor
Online Education Services, Australia
Job Description
About OES
Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.
Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.
About the role
The Student Services Adviser will be responsible for a range of functions contributing to the effective services of students across Higher Education and VET programs.
The role is broad in scope and requires a high degree of initiative and self-management to deal with the full range of activities related to the student lifecycle. The role will deal with all aspects student services including admission, credit assessments, placements and enrolments.
The role is a blend of administration and customer service, and supports the wider Student Operations teams.
This is initially a 12 month contract.
About you
The successful applicant will possess the following:
- A solution focused attitude to problem solving
- Demonstrated experience in an administrative role which required coordination of a range of functions, preferably within a tertiary education institution
- Ability to interpret and provide advice about policies and procedures
- Demonstrated commitment to exemplary customer service and the ability to be flexible and responsive to customer needs
- High level computer literacy including the Office suite, database applications and the ability to learn new systems
- Excellent communication skills and strong attention to detail
- Tertiary qualification (in any field) or substantial progress towards the completion of a tertiary qualification
What’s in it for you?
Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.
If this role is of interest, please apply now with your updated CV.