General Manager, Infrastructure, Operations and Assurance
Australian Payments Plus, Australia
Job Description
The Game Changers:
At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.
The Purpose:
At the very core of what we do here at AP+, is to simplify and unlock the value of our business, removing complexity, reducing the cost of Australian payments and being easy to work with; and to transform our organisation to become more efficient, nimble, customer focused and a great place to work. As we continue to evolve, we’re appointing the position of, General Manager Infrastructure, Operations and Assurance
As the General Manager of Infrastructure, Operations and Assurance, you will report to our CIO and be responsible for building and leading a high performing technology infrastructure, operations, service management, and fantastic technology culture and team.
This role will be responsible for setting the technology infrastructure strategy, operation principles and performance, DevSecOps practice, governance, and operating rhythm in alignment with the broader IT strategy and for ensuring the availability, capacity, security, performance, and resilience of infrastructure services to support AP+’s business and commercial objectives.
To be successful in this role, you will be a confident seasoned people leader who builds and cultivates technology talent, at the same time, setting departmental goals, budgets, and timelines for various internal and external projects and BAU activities. You will also be leading our cloud strategy and services, L1-L3 operations and support, site reliability engineering, and employee experiences.
The skills amp; knowledge you need to have:
- Computer Science / Engineering or a related Discipline
- Hold professional qualifications such as MCP, MCSE, CCNA
- 7 years + of people leadership roles with a successful track record in executive stakeholder relationship management
- 10 years+ of technology infrastructure management experience in a large-scale technology environment across a wide variety of cloud platforms
- Extensive experience with Agile development methodologies, cloud computing, micro-services architecture, SaaS, modern human computer interfaces, CI/CD tools, and related technologies.
- Demonstrable success in leading technology and cultural transformation and driving major change programs across a complex, hybrid, and emerging technology environment.
- Proven strategic and tactical problem-solving ability across diverse environments and multiple divisions.
What’s Next:
We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.
We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to . We also encourage you to let us know your pronouns at any point during the recruitment process.
*AP+ are not working with Recruitment Agencies for this role.