Customer Service Officer - Richlands, Queensland
Redox, Australia
Job Description
Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.
The position is responsible for:
- Processing customer orders via Redox’s in-house system
- Provide phone/email support for customer service enquiries
- Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer deliveries are completed in a timely manner
- Other administrative tasks such as Reception relief
About you:
With previous customer service experience you possess excellent time management and organisation skills, with high attention to detail. You demonstrate excellent communication skills verbal and written with a polite and professional phone manner.
Essentials:
- Ability to work to meet deadlines.
- Ability to work both within a team environment and independently.
- Reliability and punctuality, be a forward thinker.
- Have a good working knowledge of Microsoft Applications
Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.
Rewards amp; Benefits
- Salary package inclusive 17.5% leave loading + Company performance Bonus
- Annual Salary review
- 1 day WFH (after probation)
- Lunch provided daily onsite
- Joining a friendly and supportive team at a time of great opportunity and growth
- Secure onsite parking
How to APPLY
Apply online through our websitewww.redox.com/careers
Redox is an equal opportunity employer which enjoys the benefit of a diverse team.
All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.
NO AGENCIES