Solutions Manager - 6 Months Contract
Civica UK Ltd, Australia
Job Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
About role
As the Solutions Manager, you have the opportunity to use your creative nature to lead and develop a transformation program of work.
Your team of skilled Solution Architects, Coordinators and RPA professionals are ready to work with you to drive innovation and improve our customer’s outcomes. This role will inspire and engage a high performing team as well as build strategic relationships with 3rd party suppliers, increase efficiency, and deliver cost savings.
This is 6 months contract role.
Requirements
Creativity - to innovate and drive key initiatives
Communication - Influencing and Change Management
Leadership - to challenge and be challenged, develop and inspire our leaders
Relationship building - to build strong lasting relationships with our customer, teams in Operations, Business Assurance, IT, External Stakeholders and Suppliers
Reporting into the Service Delivery Director, we are looking for a self-motivated manager who has experience in providing high-quality service with strong knowledge in Robotic Process Automation in a customer facing environment.
This fantastic role will give you the opportunity to build teams, lead innovation/change and form strategic partnerships within the business and our customers leading to measurable impacts to the company.
Your curious and creative nature will see you guide the business through change and have an impact on our service offering to our customers.
Why you’ll love working with us
We know that when our people are happy they will work better and have greater work satisfaction. We are an Australian Business Awards Employer of Choice and a UK Financial Times Diversity leader for the second year in 2021, rising 400 places and ranking 10th overall in the IT and software sector. We work with leading organisations such as the Tech Talent Charter and White Ribbon
Benefits
Career opportunities we take great satisfaction in seeing you grow and share your knowledge to other parts of our large business
Flexible work we have the technology and tools to support you to work remotely or from one of our many Australian offices
We’re all different and we love this about us. We provide an inclusive, safe and welcoming environment to all Civicans, new and old
Focus on learning there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to give back with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice
Apply for this job - Become part of something special
Do you see yourself in this role? If so, then we would love to hear from you. Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia