We are thrilled to offer an exciting opportunity for a charismatic, driven and committed individual to join our passionate team as a Receptionist, and to be part of the heart and soul of our brand-new Box Hill campus!
Who Are We?We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors that can teach the study design in a simple and intuitive yet engaging way.
Over 2,000 students and 25 staff have joined our tutoring servicessince our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022, and we're continuing to multiply year over year!
It's our vision to reshape education, starting with tutoring.
Opening in December 2023, our Box Hill campus has two state-of-the-art tutoring rooms and a waiting area. Now, we're now looking for someone who'll create a friendly atmosphere that resonates with our students and tutors!
You'll be more than just a friendly face at the reception; you'll be a relationship builder, a vibrant conversationalist, and the go-to person for students, parents, and tutors.
At Contour, we know first impressions are a big deal, and we pride ourselves in always creating a friendly welcome to students and parents alike, that stands out distinctly from the competition! From introducing our services to ensuring everyone feels comfortable, your contribution will make Contour’s Box Hill campus an approachable sanctuary of learning and community.
Comprehensive Training amp; SupportWhen you join, you'll be thoroughly onboarded with all our systems and processes. We have documentation from how to use our software systems, all the way to scripts you can use when signing-up students. We'll also help you upskill and refine your interpersonal abilities, where you'll become familiar with multiple mediums of communication (in-person, email, text, and call).
By the end of your training, the work will become very familiar and you'll have things like the class schedules memorised in-and-out, and the process of onboarding a new student or parent at the back of your palm!
Active amp; Engaging AtmosphereThis isn't a regular 'receptionist' role where you'll deal with boring paperwork or rude walk-ins. Instead, you'll have the opportunity to talk to hundreds of young people - both tutors and students - throughout the week. You'll get to have banter, they'll share fun stories, and you'll also get an opportunity to be a supportive figure in the students' final years at school.
Our Box Hill campus is extremely active, so you'll have many opportunities to talk to people and let your personality shine. There is still administration work that needs to be done, but you'll have fun doing it!
Future Career GrowthWhen you join us, you'll become part of a collaborative and energetic team where your skills can truly flourish. You'll learn from experienced colleagues and develop your capabilities further. As our company continues to grow, you'll also have access to career opportunities in team leadership and other roles within our company!
Key ResponsibilitiesNOTE: The work is part-time from the above hours (so not all the hours!). Flexible schedule options are available, jus