Operational Support Officer (Closes 1/12/23)
Neami National, Australia

Position details

• Part-Time (0.6FTE),Maximum Term, Parental Leave coverage position until 21 May 2025
• Classification:SCHADSLevel 3with a salary range of$71,215 - $76,353per annum + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Location: Wollongong

About Neami National

We’re big believers in everyone having the opportunity to live a full life and we give our all to support people to achieve the wellbeing and mental health outcomes that matter to them.

For some people this means having a stronger sense of self. For others, it might mean nurturing relationships, and for others, it could be building the confidence to tackle tomorrow. Everyone has different goals for their own life, and at Neami, we walk alongside people to help improve their quality of life, on their terms.

We are proud to support 32,000 people living with mental health challenges across Australia and offer more than 70 services, over 49 different Indigenous lands, across the nation. These include mental health and wellbeing supports, housing and suicide prevention services.

About your new role

The Operational Support Officer will contribute to the delivery of high-quality services provided to consumers by ensuring that staff and service users receive administrative support that is flexible and responsive to their needs.

The position will ensure the effective delivery of administrative tasks, including the management of appointment systems, billing and medical records, database management, operational meetings, and Microsoft Office applications.

The position will be integral to the overall functioning and delivery of mental health and well-being services to adults and their families and carers attending the Centre.

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, Gratis Leave and Wellness Leave
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through Benestar providingholistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements areavailable for maintaining your work-life balance.

What you will bring to the role?

• Sound knowledge of the Microsoft Office Suite (including email and internet) and proven experience working in a computerised environment
• Excellent written and verbal communication skills with high attention to detail
• Advanced abilities with Microsoft Excel
• Data Entry and data analysis skills
• Great customer service skills
• The ability to plan, organise and analyse tasks
• Sound written and verbal communications skills
• The necessary skills to build relationships with team members
• Proven experience in being able to cope with change and adapt to ambiguous situations

What the role requires

• National Criminal History Check (police check) disclosable outcomes considered
• Current Working with Children Checkrequired before commencement of work
• Current drivers licence
• Australian working rights

How to apply

The terms and conditions of the role are listed in the position description.https://static.ethicaljobs.com.au/media/1700106415_Na08i_.pdf

If you have any further questions not addressed in the job advertisementor position description, please contact:

Angela Horn, Service Manager:

Applications Close:1 December 2023

Be Yourself-Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiencesand contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Job Rewards and Benefits