Receptionist - 6 Month Maternity Contract
Respect, Australia

We are currently seeking a receptionist to join our team on a 6-month maternity cover contract at Lyrebird Village aged care home in Drouin, Victoria. This is a part-time position with 32.5 hours available, spread across 5 shifts per fortnight.

The Role:
We are seeking a candidate who is well-presented, adaptable, friendly, and self-motivated. The successful candidate should have a strong drive to assist residents and colleagues and take pleasure in performing administrative duties with the utmost attention to detail and quality.

The Organisation:
Respect is a rapidly expanding, not-for-profit organisation with a progressive and purpose-driven approach to providing aged care and retirement living services. Our operations span across Tasmania, Victoria, and New South Wales. Respect is celebrated for the exceptional care we deliver to our residents and for fostering a supportive and respectful work environment for our employees. Our staff truly make a significant impact in the lives of the people we serve, and their dedication is rooted in a greater sense of purpose rather than serving the financial interests of owners or shareholders.

Key Duties and Responsibilities:

• Provide a customer-focused reception service for the facility and promptly respond to or direct enquiries.
• Provide general administrative support to the General Manager (and other managerial employees), and perform a range of administrative tasks including but not limited to typing, photocopying, filing, answering telephone enquiries and general office duties.
• Ensure timely response to all enquiries, and refer any compliment or complaint to the General Manager.
• Manage and order office and other general facility supplies to ensure efficient delivery of administrative services to the facility and residents.
• Arrange distribution of the facility resident newsletter as required.
• Maintain the key register and organise individuals to sign the required forms in relation to allocated keys.
• Collect mail each morning and distribute to staff and residents.
• Ensure outgoing mail is dispatched by the end of each working day.
• Manage and maintain facility evacuation kits.
• Any other task not defined but within the employee's skills, as directed by the organisation.

Requirements

In order to be eligible for this position, you must have:

• Previous general administrative experience.
• Well developed customer service skills.
• Exceptional organisation skills.
• Accuracy and attention to detail.
• Well-developed written and verbal communication skills.
• Proficient use of technology including MS Outlook, Word and Excel.

Desirable:

• Recognised qualification (Cert III) in business administration.
• Experience in residential aged care administration.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Benefits

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Job Rewards and Benefits