Intake Coordinator
Neami National, Australia

We support individuals living with mental health challenges to achieve outcomes they value.

About the Role

• Part Time (0.6 FTE) Permanent Position
• Classification: Consumer Service Delivery Level 3 with a salary range of $82,123 - $88,367 per annum pro rata + Superannuation

• Salary Packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year

• Location: Noble Park, VIC

About Neami National

Neami National is a community mental health service supporting people living with mental illness to improve their health, live independently and pursue a life based on their own strengths, values and goals.

We have been providing mental health support for over 30 years. We were founded on an alliance between professionals, individuals and their families. Collaborative recovery remains at the heart of who we are today.

About your new role

The responsibilities of the YORS Intake Coordinator involve processing the referrals, gathering further information, contacting the young person, developing the beginnings of a risk assessment and management plan with them, completing a comprehensive assessment and starting to work with the young person to identify their goals. When the YORS team are at capacity, the Intake Coordinator will provide Bridging Support to young people. This includes contacting them weekly and providing either face to face or phone support until such time as they can be allocated to a key worker. Allocating to a key worker will be done in collaboration with the Service Manager of the site.

The YORS Intake Coordinator will be part of the broader YRR team which provides regular opportunities for reflection upon practice issues and development. Another aspect of the role is to provide administrative support to teams.

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, Gratis Leave and Wellness leave
• Professional development through regular Practice Development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development Programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through Benestar - access a holistic health and wellness offering of supports and resources to Neami staff and their immediate family
• Work flexibility arrangements available for maintaining your work-life balance

What you will bring to the role?

• Demonstrate integrity, credibility and foster open communication
• Demonstrate an interest and understanding of others and relate well to people at all levels
• Demonstrate self-awareness and ability to reflect and handle feedback well and learn from it
• Work autonomously with minimal supervision and prioritise multiple tasks to meet conflicting deadlines
• Maintain confidentiality and build trust to deal with sensitive and difficult situations in a diplomatic manner

What the role requires:

• National Criminal History Check (Police check) disclosable outcomes considered
• Current Working with Children Check required before commencement of work
• Current Drivers licence
• Australian Working Rights

How to apply:

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Felipe Barahona, Service Manager YRR Noble Park,

Applications Close: Friday 15 September 2023

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

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