Training Lead
FleetPartners, Australia
Job Description
- ASX 300 listed financial services organisation
- Flexible amp; hybrid working arrangements
- 12 month max term contract
- Sydney location
Do you want to:
- work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
- understand the strategic direction of your organisation and how your effort contributes to success?
- work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
- work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
- be recognised and rewarded for your performance?
- work for an organisation where ‘C-A-R-E’ are their values?
- have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?
If so, then FleetPartners might be the place for you.
FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.
Who we’re looking for:
We are looking for an experienced Training Lead to join our Program Management Team supporting a complex business transformation project by leading the planning, development and delivery of end-user training for a new ERP and business processes.
In this role, you will be responsible for developing and implementing an effective training strategy and plan, based on your Training Needs Analysis/Assessment, aligned to the program and business objectives to prepare all areas of our business for the future.
Utilising your exceptional stakeholder engagement skills and instructional design capability, you will collaborate with our business leaders and champions to develop, create, and deliver engaging, interactive course content and end-user training.
Successful candidates for this position typically have backgrounds in the development and delivery of training in a project and business transformation environment.
Experience with Miles ERP, and the Finance or Fleet Management industry would be an advantage.
What you’ll be doing:
- Lead and manage the engagement with stakeholders, delivering comprehensive Training Needs Analysis and developing training development and delivery plans which align with learning objectives and support different learning styles.
- Working collaboratively, you will obtain an in-depth understanding of the new processes, systems, and end-user experiences/ways of working.
- Determine the appropriate instructional strategies, formats, and delivery methods for different learning content, applying instructional design theories, models, and methodologies to create effective and engaging learning experiences.
- Design, create and deliver interactive, engaging, learning materials to meet end user needs, validating the accuracy with Subject Matter Experts. E.g., presentations, e-learning modules, videos, scenarios, and assessments.
- Manage the delivery of the training stream including, preparing, and updating training and implementation plans, conducting training sessions and ensuring implementation plans are adhered to within the agreed timeframes.
- Evaluate training effectiveness through assessments and surveys, continuously improving approach.
- Provide weekly reporting on milestones, feedback, training effectiveness, and schedule.
Requirements
- Experience in developing high quality end user training materials for use in various delivery modes.
- Experience in running customised training workshops that have differing levels of experience in the utilisation of technology.
- Experience in creating various technical documentation such as user guides, help guides, support material, cheat sheets, eLearning content, video training bites, etc.
- Experience in delivering training to support new business processes and ways of working.
- Excellent communication and leadership skills interpersonal, written and verbal with the ability to influence and inspire groups of people with a passion for transferring knowledge and skills.
- Experience in developing implementation plans, processes, and tools to support the implementation of complex systems that impact multiple stakeholder groups.
- Strong skills in evaluation and assessment with the ability to independently resolve complex issues raised by end users.