Master Data Analyst
efm, Australia
Job Description
Competitive Salary: $70,000 - $80,000 + Super + Bonus
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. If you have a relentless passion for providing outstanding support to customers and love a challenge, this is the role for you.
About Us
As Australia and New Zealand's largest 4PL provider we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions. We're problem solvers that make life easier. We tailor solutions to meet our customers specific needs to give them control of their supply chain. For more information click here - https://youtu.be/pi8KupH60yc
We are looking for a Master Data Analyst who is a critical thinker and thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, you will be able to address system issues effectively and efficiently and maintain strong relationships with stakeholders.
Requirements
As the Master Data Analyst, you will:
- Timely and accurate actioning of cases that come through the system from stakeholders
- Maintain and update data to accurately reflect contracts or variations to eliminate discrepancies
- Issue resolution of all cases, with a focus on long term solutions
- Solve carrier invoicing and credit issues in collaboration with the Claims team
- Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
- Be a part of ongoing stakeholder training to enhance processes amp; systems
- Process improvement and efficiency identification
We are looking for:
- Minimum of 12 months of Analytical and/or Systems experience
- MS Office (Intermediate Advanced Excel)
- Successful track record of problem solving and continuous improvement projects
- Proven ability to manipulate, analyse and interpret data for decision-making
- Demonstrate strong mathematical ability
- Commerce or Business Info Systems qualification desirable
- Ability to work in a fast-paced and high-volume environment
Benefits
- Career development and progression
- A professional environment where we challenge each other to do it better
- An engaging and empowering culture
- Competitive remuneration + bonuses
- The opportunity to be a part of an industry that is experiencing rapid growth
- Free parking + Onsite Café + monthly team building activities