Senior Product Manager (12 month contract)
Education Perfect, Australia

Role Overview

This role involves working within a long-lived, cross-functional product development team. You will work closely with the Head of Product and the broader product team on product priorities and roadmap, and in partnership with the Engineering team to deliver a world-class and ever-improving product to our users.

Product Strategy amp; Roadmap

• Work with Product leadership and other senior members of the team to shape the product strategy and key priorities
• Work with your team(s) to define, develop and communicate your product roadmap.
• Identify opportunities for product innovation while maintaining the fundamental business objectives.

Product Management

• Gather and prioritise product and user requirements
• Refine and prioritise the product backlog
• Work as the agile product owner to deliver the highest possible business value.
• Provide sprint goals and new user stories for sprint planning
• Define metrics of success
• Provide the definition of done and of ready
• Define acceptance criteria and writing acceptance tests
• Take a user-focused and data-informed approach to test and iterate your solutions rapidly
• Continued learning and improvement in agile ways of working
• Provide support for the sales process through effective engagement with customers, input into RFPs and participation in other pre-sales activities as needed.
• Work with our tech writers to ensure that product documentation is current and accurate.
• Coordinate the go-to-market launch of new product features in collaboration with Marketing.
• Act as an escalation point for the high-priority customer and product problems.

User and Market Insights

• Adopt a continuous discovery model to unearth and validate customer and market needs.
• Build a robust ongoing connection with our users: students, teachers, school leaders and parents
• Develop and maintain a deep understanding of both qualitative and quantitative insights into our product and user needs
• Understand the end-to-end customer journey for EP products, from acquisition through to referral
• Observe and analyse the EdTech market and our various users

People Management

• Line management, upskilling and mentoring
• Other duties, reasonably associated with the role, as directed by management

Job Rewards and Benefits