Office Manager
Global Synthetics Pty Ltd, Australia
Job Description
Global Synthetics Pty Ltd, a subsidiary of Jaybro Group Pty Ltd is a leading independent distributor and manufacturer of geosynthetics to the engineering, construction, landscape and building industries throughout Australia and the Pacific region. Global Synthetics Pty Ltd is wholly Australian owned and is well represented by our offices in Brisbane, Sydney, Melbourne, Adelaide and Perth.
Global Synthetics geosynthetic products incorporate the latest technology and state of the art materials. Global Synthetics is committed to delivering the highest levels of quality and service.
Global Synthetics geosynthetic products are used in the following applications:
- Pavement Stabilisation
- Ground Improvement
- Soil Reinforcement and Retaining Structures
- Water Management
- Drainage Systems amp; Hydraulic works
- Landfills
About the role
As the Office Manager at the Global Synthetics Virginia site, you will be at the heart of our fast-paced and dynamic organisation, driving seamless office operations and ensuring impeccable customer experiences via phone, email and in person. Your keen eye for detail, and dedication to efficiency will be the driving force behind our success. Join our team and play a crucial role in communications between the sales team, operations team and our customers delivering top-notch customer service and maintaining an environment where productivity and precision thrives.
Key Responsibilities
Customer Contact: You will be the first point of contact for customers, both in person and through phone and email communication. Delivering exceptional customer service and addressing inquiries or concerns will be vital to this role.
Order Taking: Efficiently process and manage customer orders, ensuring accuracy and timely execution. The ability to understand customer needs and translate them into precise orders will be essential.
Order Data Entry: Maintain meticulous records and enter order information into the system accurately. This skill will contribute to the smooth flow of operations and inventory management.
Liaison with Dispatch and Sales Staff: Collaborate closely with dispatch and sales teams to coordinate order fulfillment, resolve issues, and ensure streamlined operations.
Requirements
- Proactive can-do attitude
- Familiarity with stock order entry software or systems will be advantageous and aid in quickly adapting to the role's responsibilities.
- The office manager will be part of a hardworking team, so the ability to collaborate, contribute, and thrive in such an environment is essential.
- Clear and effective communication with customers and internal staff is crucial for successful order processing and customer satisfaction.
- This role requires strong organizational skills to manage multiple tasks efficiently and pay attention to detail to avoid errors in order processing and data entry.
To be successful, candidates must hold Australian citizenship or permanent residency, or the appropriate working visa.
If you are a go-getter who thrives in a fast-paced, detail-oriented, and organised environment, we invite you to join our team as the Office Manager. Make your mark on our success story by driving efficiency, providing outstanding customer service, and maintaining a well-organised office that inspires excellence in everything we do.
Benefits
- Career advancement, personal training amp; development programs
- Dynamic and supportive Management amp; Team
If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now.
As part of Jaybro Group's recruitment process an Online assessment amp; criminal history check will be required.
Only successful candidates will be contacted.
No agencies please.