Community Rehabilitation and Support Worker - Intake - Connect to Wellbeing
Neami National, Australia

Our vision is fullcitizenship for all people living with mental health challenges in Australia

About the Role

• Full time, Permanent
• Classification: Consumer Service Delivery Level 2 with a salary range of $67,322 - $72,203 per annum + Superannuation

• Salary Packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year

• Location: Connect to Wellbeing Cairns, Townsville , Mackay

About Connect to Wellbeing

Connect to Wellbeing are Neami National services located in Cairns, Townsville and Mackay. Following a ‘no wrong door’ approach, Connect to Wellbeing provides a single point of entry to psychological services.

Offering intake, assessment, triage and referrals, Connect to Wellbeing connects people with the right service at the right time. The centralised intake service is accessible online, via phone or email.
Connect to Wellbeing is a Neami National service supported by funding from the Australian Government under the PHN Program.

About your new role

The Community Rehabilitation and Support Worker (CRSW) - Intake will be part of a multidisciplinary mental health team delivering high quality mental health intake, assessment, and triage services for individuals in the region who experience mental health issues and are seeking support.

The CRSW - Intake worker will provide the intake function; receiving initial referrals, undertaking eligibility screening and referring to the Mental Health Clinical Support Coordination Team. This position is not required to be clinical.

What will Neami offer in return?

• Generous leave entitlements including paid parental leave, an Accrued Day Off each month, Gratis Leave and Wellness leave
• Professional development through regular Practice Development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development Programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through Benestar - access a holistic health and wellness offering of supports and resources to Neami staff and their immediate family
• Work flexibility arrangements available for maintaining your work-life balance

It is desirable to have the following:

• Certificate IV in Mental health
• Knowledge of local community services that are relevant to supporting Mental Health

What the role requires:

• National Criminal History Check (Police check) disclosable outcomes considered
• Current Working with Children Check required before commencement of work
• Current Drivers licence
• Australian Working Rights
• As part of Neami’s condition of employment you will need to provide appropriate evidence of being fully vaccinated against COVID-19 (having received three doses) to Neami National.

How to apply:

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Michelle Ramm, Clinical Services Manager Connect to Wellbeing

Mob: 0448 257 671 or email:

Applications Close: Sunday 11 June 2023

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

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