Customer Service Officer
Niche Logistics, Australia

The purpose of the customer service is to provide quality on-time support to our Operations teams including our vast customer base!

Your ability to build strong relationships with drivers and customers both internally and externally will be a critical part of the role.

You will need to have outstanding communication and interpersonal skills and the ability to immediately problem solve in a fast-paced and ever-changing environment with conflicting responsibilities where timeslot deliveries and pickups are critical to business success.

Why you will want to work with us...

• Great security and stability with our rapidly growing company.
• Full-time opportunity
• Internal advancement opportunities for high performers
• Free onsite parking
• Working with like-minded and passionate people in an environment that will support and challenge you
• Supportive and energetic team culture

What we need from you:

• At least 2 years' experience in a customer service role within the logistics, freight, or delivery service industries
• Excellent planning and communication skills
• Ability to organise workload in a busy environment while coordinating multiple timelines and priorities consistently
• Excellent focus and attitude towards customer service
• Strong work ethic and poses a "Can do" attitude
• Team player

Niche Logistics is proud to be a part of Logistics Holdings Australia's (LHA) Network of companies.

LHA is a Division of Freight Management Holdings (FMH)

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