Senior Digital Product Designer
Australian Payments Plus, Australia
Job Description
We’re Cowry, the digital experiences team within Australian Payments Plus. Given we’re relatively new here, let’s start by introducing ourselves. AP+ is a family of cornerstone businesses you’d know; BPAY, eftpos, NPP, and while you haven't heard of ‘Cowry’ you probably have heard of a little digital wallet with over 1.5M customers called Beem which is just one of the products powered by us.
Our team love to explore new ground and challenge the status quo in the pursuit of fintech excellence. We live at the intersection of next-generation technology and traditional payments infrastructure, launching products from the ground up. Our mission is pretty simple; keep Australian payments open, keep businesses thriving and go beyond money.
Role @ Cowry
We’re adding a Senior Digital Product Designer to our already thriving team. As a Senior Digital Product Designer at Cowry, you’ll make meaningful contributions to the function and the team by balancing Product Delivery and internal Design Ops responsibilities.
Product Delivery:
Work in multi-disciplinary teams to
- Contribute to overall business strategy and design decision making,
- Collaboratively ideate solutions to problems through product,
- Design and ship products (conceptual and/or production ready) that are informed by
customer insights and team feedback.
Design Ops:
- Help cultivate a healthy, supportive team environment. Occasionally lead design rituals like critiques, team catch ups, and coaching sessions.
- Regularly contribute to the Cowry Design System - a living, scalable guide for all Brand and UI assets as well as other internal design kits/resources.
- Be an advocate for design and our customers at Cowry and AP+.
The type of person we’re looking for
- Puts users first Be empathetic and champion the needs for our customers in all the designs and solutions we create.
- Is a problem solver You love tackling ambiguous problems and creating clarity within teams and designs.
- Has an eye for aesthetics You appreciate high quality visual design and care about the minor amp; major details.
- Is curious You desire to always improve things. Excited to find new ways to level up, while teaching others what they learn.
- Is a natural leader You’re comfortable leading large-scale projects, owning the design process, and presenting the thinking behind your work. You share knowledge and insights across Cowry/AP+ and the wider community.
- Is adaptable You can easily flex your approach or apply your design skills in various ways to suit all kinds of challenges.
- Is positive and open-minded You add to our collaborative culture and are receptive to healthy feedback. You try to leave your ego at the door and support and develop ideas in the team.
Skills
- UX Design solid understanding of common UX patterns, product thinking, journey/flow mapping, lo-fi prototyping, and the ability to turn ideas into tangible concepts.
- UI / Visual Design strong visual design skills to create polished, build-ready designs that use amp; scale our Cowry Design System. Also have the ability to communicate complex concepts in simple, clear ways using design.
- Interaction Design convert static designs into interactive prototypes that demonstrate various states of components, element behavior and screen to screen interactions.
- Information Architecture make sense of sets of data and organise them in a consistent, clear way.
- Design Research facilitate or participate in qualitative and quantitative research processes to derive insights for product improvements (user interviews, competitive research, analytics tools, etc.).
- Written amp; Verbal Communication articulate concepts, rationale and the thinking behind your work in both the designs themselves, and in team meetings.
Tools
You’ll be comfortable working with the latest design tools:
- Figma amp; Adobe Suite for rapid prototyping, visual designs amp; day-to-day design work.
- Figjam amp; Miro for collaboration and ideation sessions.
- Slack amp; Google Suite (Slides, Meet, Forms) for team related comms.
Also a plus if you’re familiar with these tools:
- Prototyping tools (Principle, After Effects, Framer, etc.) for higher fidelity prototypes.
- Web (HTML, CSS, React.js) and Mobile tech (Swift, Kotlin) to build and deliver products.
- Video / Motion tools (Final Cut Pro) for vision videos, highlight reels, and social comms.
Life @ Cowry
We strive to create an environment where every member of the team feels empowered to make a decision for the benefit of our customers.
At Cowry, a growth mindset is fundamental to success. We are obsessed with data. It’s how we learn, ask