Sales Associate is pioneering sales outsourcing for Australian businesses. Get an opportunity to work of different business development and sales projects for Australian companies. Please visit salesassociate.com.au to learn more about how we work.
Hire a telesales specialist in 4 simple steps
Step 1: Book Your Free Consultation
This allows us to:
Learn about your telesales requirements.
Answer any questions you may have.
Step 2: Interviews
Get access to prerecorded video interviews of available candidates . We will then arrange Skype interviews with the candidates you shortlist.
Due to our pre screening process, clients are usually able to find the right individual from within the first 1-2 interviewees.
Step 3: Start Working
All telesales specialists have a cloud-based telephone system with an Australian phone number.
In addition to this, you get access to the following tools which allow you to manage your remote workers:
1. Call recording software
2. Time and productivity monitoring software: Monitors hours worked, activity levels, inactive time, app usage, URL visits, etc.
3. Real-time team communication software
Step 4: Support
Your new hire will work directly under your supervision like any other team member. You will also have access to our Australian-based management for all your support needs.
Like all small business managers, we needed sales. When we started searching for salespeople, we realized:
Hiring, training and retaining great sales people in Australia was expensive and painful.
Salespeople spent the majority of their time on sales support functions and less time on what they were great at, selling!
We looked towards outsourcing to save cost on top of the funnel sales functions, and to allow our onshore salespeople to be more productive.
Pros:
Business was much leaner.
Communication and management was easier than we first thought.
Cons:
Training was time intensive and turnover rate was very high.
Generic virtual assistants were not great salespeople which made it difficult to delegate responsibility.
While there were some exceptions, the general skill set we found was low, which meant constant micromanagement.
Getting support from overseas outsourcing companies was not easy.
We knew we could solve these problems and keep the great cost savings if we could find people who:
Were trained in basic functions of the sales process to save us invaluable cost and time in training.
Had a natural sales ability, and greater stickability.
Had a high skill-set and were problem solvers, allowing us to delegate responsibility.
Were managed by a local company who we could call on conveniently for support.
We searched for a solution but couldn't find any. So we tried our hand at recruiting overseas salespeople on our own.
The Result:
We were amazed by the jaw-dropping sales skills, professional backgrounds, and more importantly, incredible personalities of the people we found.
We realised that we could opt for this higher-skilled resource and still keep most of the cost savings.
We discovered that there was a gold-mine of talent out there that Australian businesses could benefit from.
Sales Associate was born.
Exceptional global sales talent recruited, trained, & connected with Australian businesses. All for a fraction of the cost of hiring locally!
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